Privacy Policy

Introduction

Encompass Software LLC ("we," "us," or "our") operates the Knightly mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

By using Knightly, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

Information We Collect

We collect the following types of information:

Account Information

• Email address: Used for account authentication, password recovery, and important service communications.
• Name: Used to personalize your experience within the app.

Chess Platform Information

• Chess usernames: Your Lichess and/or Chess.com usernames, used to import your game history.
• Game data: Your publicly available chess games imported from Lichess and Chess.com, including moves, timestamps, and game results.

Generated Data

• Analysis results: Data generated from analyzing your games, including identified patterns, weaknesses, and training recommendations.
• Training progress: Your progress through training exercises and skill improvements over time.

How We Use Your Information

We use your information solely to provide and improve the Service:

• To create and manage your account
• To import and analyze your chess games
• To generate personalized training recommendations
• To track your progress and adapt training to your improvement
• To provide AI-powered move explanations (AI tier subscribers)
• To send important service-related communications (e.g., password resets)
• To respond to your support requests

We do not:

• Sell your personal information to third parties
• Use your data for advertising purposes
• Track your activity outside of the Knightly app
• Use analytics or tracking tools

Third-Party Services

We interact with the following third-party services:

Chess Platforms

When you connect your Lichess or Chess.com account, we access your publicly available game data through their APIs. We only retrieve game information; we do not access your credentials or private account settings on these platforms.

Payment Processors

Subscription payments are processed by Apple (App Store) or Google (Play Store). We do not receive or store your payment card information. Please refer to Apple's Privacy Policy or Google's Privacy Policy for information on how they handle payment data.

AI Services

For AI-powered move explanations, we send chess position data to AI service providers. This data contains only chess positions and moves, not your personal information.

Data Storage and Security

Your data is stored on secure servers hosted in the United States. We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication mechanisms
• Regular security updates and monitoring

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service.

Account Deletion: When you delete your account, all of your personal data is permanently deleted immediately. This includes your account information, chess usernames, imported game data, and analysis results. This action is irreversible.

Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update your account information at any time through the app.
• Deletion: You can delete your account and all associated data at any time.
• Portability: You can request your data in a portable format.

To exercise any of these rights, please contact us at support@knightlychess.com.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on your consent (when you create an account) and as necessary to perform our contract with you (providing the Service).
• Right to Object: You have the right to object to certain processing of your data.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
• Data Transfers: Your data is transferred to and processed in the United States. By using the Service, you consent to this transfer.

Cookies

The Knightly website and app do not use cookies or similar tracking technologies.

Children's Privacy

Knightly is a general audience service and does not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@knightlychess.com and we will delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. For significant changes, we may provide additional notice through the app. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@knightlychess.com

Company: Encompass Software LLC